SMS Terms & Conditions
Effective Date: October 5, 2026
These SMS Terms & Conditions govern text message communications from AROGA, LLC, doing business as Aroga Home Care (“Aroga Home Care,” “Aroga,” “we,” “us,” or “our”).
By providing your mobile telephone number and consenting to receive text messages from Aroga Home Care, you agree to these SMS Terms & Conditions.
SMS Program Description
Aroga Home Care may send text messages related to our home care services and your interactions with our company. Messages may include, but are not limited to:
Responses to inquiries or requests for information
Appointment or consultation confirmations and reminders
Scheduling and staffing communications
Service-related updates
Caregiver or client communications
Follow-up messages
Administrative notifications
Other informational messages related to services you have requested or your relationship with Aroga Home Care
We will only send marketing or promotional text messages when you have provided the appropriate consent to receive them.
Consent to Receive Text Messages
By providing your mobile number and opting in to text communications, you authorize Aroga Home Care to send SMS or MMS messages to the mobile number you provided.
Consent to receive text messages is not a condition of purchasing services from Aroga Home Care.
Message frequency varies depending on your relationship and communications with Aroga Home Care.
Message and data rates may apply.
Opting Out
You may opt out of receiving text messages from Aroga Home Care at any time.
Reply STOP to any text message to unsubscribe.
You may also use other commonly recognized opt-out language such as CANCEL, END, QUIT, or UNSUBSCRIBE.
After opting out, you may receive a final confirmation message indicating that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from that messaging program unless you subsequently opt in again.
Help
Reply HELP for assistance.
You may also contact Aroga Home Care through the contact information provided on our website at www.arogacare.com.
Message Delivery
Wireless carriers do not guarantee that text messages will always be delivered. Messages may be delayed, blocked, or undelivered due to circumstances outside of Aroga Home Care's control.
Carriers are not liable for delayed or undelivered messages.
Aroga Home Care is not responsible for delays or failures in message delivery caused by wireless carriers, telecommunications providers, internet providers, device limitations, or other circumstances outside of our reasonable control.
Supported Carriers
SMS and MMS availability may depend on your wireless carrier, mobile device, service plan, and geographic location. Not all carriers or devices may support all messaging features.
Privacy
Your privacy is important to us. Information collected through our SMS program is handled according to our Privacy Policy.
Aroga Home Care does not sell or share SMS opt-in information, mobile telephone numbers, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Please review our Privacy Policy for additional information about how we collect, use, protect, and disclose personal information.
Healthcare and Sensitive Information
Standard SMS messaging may not always be a secure method of communication. Please avoid sending highly sensitive medical, financial, or other confidential information by text unless specifically instructed to do so through an appropriate secure communication method.
If an emergency exists, do not rely on text messaging to contact Aroga Home Care. Call 911 or the appropriate emergency service.
Changes to These Terms
Aroga Home Care may update these SMS Terms & Conditions periodically. Changes will be posted on our website with an updated effective date.
Your continued participation in our SMS program after changes become effective constitutes acceptance of the revised terms.
Contact Us
For questions regarding these SMS Terms & Conditions or our messaging practices, please contact:
AROGA, LLC / Aroga Home Care
Charlotte, North Carolina
Website: www.arogacare.com